By Lewis Nibbelin, Research Writer, Triple-I
Though U.S. economic growth in the coming year remains strong, an ongoing rise in legal system abuse and emerging AI trends may challenge that outlook, according to Chubb chairman and CEO Evan Greenberg in a recent letter to shareholders.
Describing the 2026 market outlook as a “mixed picture,” Greenberg explained that, despite growth drivers like innovation investments and federal deregulation efforts, these gains face challenges from the “cancer” of excessive litigation, which raises costs on “just about everything – transportation, food, construction, insurance and more.” Such expenses amount to an average “tort tax” of $4,000 annually per household, Greenberg argued, and inflate liability insurance costs up 7 percent to 9 percent a year.
“The trial bar is a money-making growth industry, and it continues to expand as lawyers search for new theories of liability to bring more lawsuits,” Greenberg said, adding that third-party litigation funders (TPLF) help turn “courtroom payouts into a speculative asset class.”
Florida has made substantial progress in mitigating these costs through its 2022 and 2023 reforms, contributing to a $4.2 billion increase in business activity and the creation of more than 29,000 jobs, the Perryman Group estimates. Several states, including Georgia, Louisiana, and New York, have also enacted legislation establishing greater oversight of TPLF, spurring similar legislative momentum on a federal level.
Greenberg emphasized the need for continued reforms as courtroom imbalances persist nationwide, noting “it will be a long fight” before policyholders begin to see their impact on insurance premiums and other costs.
Accommodating a digital age
Rapid advancements in AI have bolstered productivity “in all aspects of the underwriting and claims processes,” Greenberg said, facilitating deeper insights, improved customer experiences, and new product innovations. Integrating AI into the insurance industry, however, poses unique hurdles, particularly as companies grapple with an expanding talent gap.
AI adoption can help attract professionals who may otherwise overlook the industry, but upskilling and reskilling current employees is essential to push adoption forward. By investing in AI skill development, such expertise can be paired with “business professionals and managers who know intimately how the business works and what’s required for change,” Greenberg explained.
While any major tech transformation demands “iterative, gritty work,” Greenberg reiterated “the stronger our competitive profile, the more we will grow, which means more employment over time with higher productivity. And remember, when it comes to most insurance, people still want to deal with people. It’s a trust business.”
Learn More:
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