
By Loretta Worters, Vice President – Media Relations, Triple-I
Triple-I Chief Economist and Data Scientist Dr. Michel Léonard provided insurance insight to the New York City Council’s Committee on Housing and Buildings as they consider Local Bills 948-A and 1107-A. The measures aim to address New York City’s housing-affordability challenges by expanding homeowners’ ability to earn income through short-term rentals.
Léonard’s testimony focused on helping policymakers understand the protection gaps that can arise when residential dwellings are used for commercial purposes. He began by emphasizing Triple-I’s role as a nonprofit research and education organization, not a lobbying entity.
Many homeowners, Léonard noted, are unaware that standard homeowners’ policies generally exclude commercial activity, meaning hosts who fail to update their coverage may face denied claims, inadequate liability protection, or higher out-of-pocket costs if a loss occurs. Because short-term rentals fall under commercial use, homeowners who rent out their homes — whether occasionally or regularly — may inadvertently operate without appropriate coverage.
Operating a short-term rental typically requires:
- Notifying their insurer,
- Adhering to policy terms, and
- Obtaining short-term rental-specific or commercial coverage.
Committee Chair Pierina Ana Sanchez asked what the cost impact might be for homeowners who must shift to a commercial policy. Léonard explained that, while costs vary, the more pressing issue is that many homeowners are unaware they have gaps in coverage.
This means homeowners, renters, and residents could all face significant financial or liability risks if an incident occurs. These risks are especially complex in multi-unit buildings, where short-term rental activity can affect both an individual unit’s policy and the building’s master policy—potentially increasing premiums and liability exposure for all residents. The result can be large uncovered losses, disputes, or claims that ripple throughout buildings and neighborhoods.
Homeowners insurance in New York City is significantly different from New York State. In written testimony to the New York Senate Committees on Investigations and Government Operations, Insurance, and Housing, Construction, and Community Development on Tuesday, November 18, Triple-I Chief Insurance Officer Patrick Schmid cited data from the Insurance Research Council (IRC), saying New York ranks 29th in its homeowners’ affordability study, with a 2.11 percent ratio of homeowners’ insurance expenditure to median household income. This is a lower percentage than a decade earlier for the state. According to IRC, New York’s homeowners’ insurance expenditures equal 0.39 percent of median.
Insurance in New York City is complicated, influenced by high property values, dense construction, and a challenging legal and claims environment. Rising labor and construction costs also contribute to higher premiums and more severe claims.
Coverage gaps and denied claims, even when policies are applied correctly, can lead to public misunderstandings about insurance. As Allstate CEO Tom Wilson recently noted, trust between consumers and companies is at a “tipping point” and must be reinforced through reliability and clear communication.
With its independent insight, Triple-I gave policymakers a clear understanding of the potential insurance consequences of expanding short-term rentals in residential buildings, helping them make informed decisions that balance affordability, consumer protection, and risk management.
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